FAQ
- What types of goods can be transported via your road and rail freight services?Road and rail freight services from Globalink Logistics are versatile, capable of transporting a diverse range of goods. These services can accommodate different types of cargo, considering factors such as the goods' nature, distance, urgency, and cost. Examples of goods that can be transported include general cargo, perishable goods, hazardous materials, bulk goods, automobiles, and household goods for road freight, as well as bulk goods, intermodal containers, heavy machinery, oil and gas, wood products, and manufactured goods for rail freight.
- Can I track my shipment in real-time during road and rail transportation?Yes, Globalink Logistics provides GPS monitoring and surveillance services that enable real-time tracking of shipments during road and rail transportation.
- How do you ensure the safety and security of goods during transit?Globalink Logistics employs various measures to ensure the safety and security of goods during transit, including proper packaging and labeling, cargo securing, GPS tracking systems, seals and locks, security personnel, careful route planning, insurance coverage, and detailed cargo inspection and documentation.
- Can I request expedited delivery with road freight services?Yes, expedited delivery or 'express' shipping services are available with road freight services from Globalink Logistics, ensuring faster transit times for your cargo.
- What is the maximum weight allowed for international air freight services?The maximum weight allowed for international air freight services varies depending on factors like the airline, aircraft type, and route. Generally, the maximum weight for a single piece of cargo ranges from 100 to 150 kilograms for most commercial airlines and cargo carriers. Heavier loads may be palletized or placed in containers, with weight limits up to several tons. Specialized cargo aircraft may be used for oversized or extremely heavy cargo.
- How are air freight costs calculated?Air freight costs are calculated based on various factors, including the airline, route, cargo weight, and other variables. To receive an accurate calculation of your air freight costs, please fill out the Request For Quote form provided by Globalink Logistics.
- Is it possible to ship perishable items via air freight?Yes, air freight is a suitable mode of transportation for perishable items, including food, pharmaceuticals, and other temperature-sensitive goods.
- How does Globalink handle customs clearance for air freight?Globalink Logistics assists with customs clearance for air freight by preparing and submitting necessary documentation, ensuring compliance with customs regulations, calculating duties and taxes, and coordinating with customs authorities for inspection and clearance, thus facilitating the legal and efficient importation of goods into the destination country.
- What are the benefits of using multimodal transportation services?Multimodal transportation services offer cost efficiency, risk mitigation, flexibility, and sustainability benefits for logistics and supply chain management. This approach can result in shorter transit times, reduced costs, and enhanced cargo security by combining various modes of transport.
- How do you ensure timely delivery with multimodal transportation?Timely delivery with multimodal transportation is ensured through meticulous route planning, real-time tracking, and proactive communication with logistics partners. Technology, contingency planning, and streamlined transshipment processes further contribute to meeting delivery deadlines across various transportation modes.
- Can I use different transport modes for a single shipment?Yes, a single shipment can utilize various transport modes, such as road, rail, sea, and air, in what is known as multimodal transportation. This approach offers efficient and cost-effective logistics solutions, often resulting in shorter transit times and reduced shipping costs.
- Can I store my goods at Globalink Logistics’ warehouse temporarily?Yes, Globalink Logistics provides warehousing and storage solutions as part of its services.
- What security measures are in place at your warehouses?Security measures at Globalink Logistics warehouses include perimeter security, intrusion detection systems, security personnel, access control, inventory control, and IT security.
- Do you provide inventory management as part of your warehousing services?Yes, Globalink Logistics offers inventory management as part of its warehousing services, including tracking, reporting, and controlling the movement of goods within the warehouses.
- What types of goods do you accommodate in your warehouses?Globalink Logistics warehouses can accommodate a wide range of goods, including general cargo, perishable items, hazardous materials, automobiles, e-commerce inventory, raw materials, consumer goods, construction materials, pharmaceuticals, textiles, and more.
- What documents do I need to provide for customs clearance?For customs clearance, you will need to provide documents such as a commercial invoice, bill of lading or air waybill, packing list, customs declaration, certificate of origin, import/export license, insurance certificate, and any specialized certificates required for specific goods.
- How does Globalink Logistics assist in reducing customs duties and taxes?Globalink Logistics can help reduce customs duties and taxes by ensuring proper tariff classification, valuation methods, origin determination, compliance with free trade agreements, duty drawback programs, customs consulting, and other strategies to optimize customs procedures and minimize costs.
- Can Globalink Logistics handle customs for goods shipped with another carrier?Yes, Globalink Logistics can handle customs for goods shipped with another carrier.
- Can Globalink Logistics help with international relocations?Yes, Globalink Logistics can assist with international relocations. For more information and to request a quote, please fill out the provided form.
- How are my belongings safeguarded during the moving process?Globalink Logistics ensures the protection of your belongings during the moving process through professional packing and other protective measures.
- How can I ensure that my pet is safe during transit?Globalink Logistics ensures pet safety during transit with specialized carriers, climate control, experienced handlers, and adherence to relevant regulations.
- Do I need to provide specific documents for international pet relocation?Yes, specific documents required for international pet relocation include health certificates, vaccination records, and import permits.
- Does Globalink Logistics handle both B2B and B2C shipping needs?Yes, Globalink Logistics handles both B2B (business-to-business) and B2C (business-to-consumer) shipping needs. As a global freight forwarding and logistics company, they offer a comprehensive range of shipping and transportation services to accommodate the requirements of various customers, including businesses engaged in international trade and individual consumers in need of international or domestic shipping.
- In which countries does Globalink Logistics operate?Globalink Logistics operates primarily in regions across Asia, the Middle East, and Europe.
- How can I track my shipment?You can track your shipment using the GPS monitoring and surveillance service provided by Globalink Logistics, which allows for real-time tracking of your shipment's location throughout its journey.
- How can I pay for Globalink Logistics services?Globalink Logistics accept bank transfers for payment.
- Can I get an estimate of the shipping costs before using the service?Yes, you can receive an estimate of shipping costs by requesting a quote through the provided link.
- What is Globalink Logistics’ pricing policy for bulk shipments?Globalink Logistics' pricing policy for bulk shipments is determined based on factors such as shipment volume, weight and destination.
- Does Globalink Logistics have a network in Central Asia?Yes, Globalink Logistics has an extensive network in Central Asia, providing seamless freight forwarding and shipping services across the region.
- Can Globalink Logistics handle shipments to and from the Caucasus Republics?Yes, Globalink Logistics has the capability to handle shipments to and from the Caucasus Republics, offering a range of shipping options to meet customers' needs.
- Does Globalink Logistics provide services in the Baltic States?Yes, Globalink Logistics provides a wide range of shipping and logistics services in the Baltic States, leveraging its extensive network to offer efficient and reliable solutions.
- Can Globalink Logistics handle shipments within Europe?Yes, Globalink Logistics has a strong network in Europe, allowing for seamless freight forwarding and shipping services across the continent.
- What services does Globalink Logistics offer in the Middle East?Globalink Logistics offers a comprehensive range of shipping and logistics services in the Middle East, including air and sea freight, road and rail transportation, warehousing, customs clearance, and more.
- Can Globalink Logistics handle shipments within Asia?Yes, Globalink Logistics has a well-established network in Asia, providing seamless freight forwarding and shipping services across the region.
- Does Globalink Logistics have a presence in China?Yes, Globalink Logistics has a strong presence in China, with strategic locations that allow for efficient and reliable shipping services.
- Can Globalink Logistics handle shipments to and from the USA?Yes, Globalink Logistics has the capability to handle shipments to and from the USA, providing a range of options to meet customers' needs.
- Does Globalink Logistics provide services in South America?Yes, Globalink Logistics has an extensive network in South America, offering a comprehensive range of shipping and logistics services.
- How many countries does Globalink Logistics have a network in?Globalink Logistics has a network in 65 countries, providing seamless freight forwarding and shipping services worldwide.
- What are the benefits of Globalink Logistics' worldwide network?The benefits of Globalink Logistics' worldwide network include the ability to provide comprehensive and efficient shipping solutions across the globe, with local expertise and support in each region to ensure smooth and reliable service.

