Employment
Full Time/ On site
Requirements
Min. 3 years in Logistics in Freight Forwarding company.
Key Responsibilities
- Communicate with network members.
- Distribute information received through networks.
- Send welcome messages to new network members.
- Maintain updated contact details.
- Make announcements to network groups.
- Manage and log questionnaires from agents.
- Prepare and complete questionnaires with necessary information.
- Ensure timely completion and submission of questionnaires.
- Follow up with departments to ensure prompt responses.
- Work with QHSE and branch manager to resolve delays.
- Maintain and update the Agency Agreement database.
- Handle approval and signing of agency agreements.
- Ensure received Agency Agreements are complete and unaltered.
- Forward agent inquiries to the relevant department.
- Participate in network events to build relationships.
- Acknowledge agent messages and connect them with relevant departments for quotes.
- Monitor and follow up on quotation submissions.
- Engage with agents on significant business quotes.
- Resolve disputes with agents.
- Assist with invoice recovery from agents.
- Support invoice settlement through networks.
- Serve as the main contact for networks and agents.
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